FREQUENTY ASKED QUESTIONS

General

HOW CAN I CONTACT PANDI?
You may email hi@pandicare.com

Sustainability

ARE YOUR PRODUCTS VEGAN AND CRUELTY-FREE?
Our products are cruelty-free, tested only on willing humans and we only use vegan ingredients.
HOW DO I RESPONSIBLY DISPOSE OF MY CONTAINERS?
All of our containers, packaging, and shipping materials are either biodegradable or recyclable.

Our custom designed kraft tubes are fully biodegradable so they can be tossed in your compost bin/pile once you've used up all of the product.


Products

HOW SHOULD I STORE YOUR PRODUCTS?
All products should be stored in a cool dry place to ensure the freshness and quality of the product.

For specific temperature and humidity range, please refer to the product description on the products page of our website.

WHICH PRODUCTS ARE RIGHT FOR MY SKIN?
Everyone's skin is different, which is Why we created products for your unique skin type. You can take our quiz to find out which regimen will work best for you.

Payment

WHAT PAYMENT METHODS ARE ACCEPTED?
Currently we accept debit and credit cards (i.e., Visa, Mastercard, American Express) as well as PayPal.

Shipping & Returns